Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. To submit a ticket, log in using your username and password. Before you schedule a service call with your us, check out our tips for troubleshooting your Internet connection.

For billing and self care, please visit https://billing.wavex.co.ke.
Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket